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52 Performance analysis

An organisation fit for its purpose

Sustainability report

NHS Resolution's main activities have been run from two Climate change and rural proofing
offices: 10 South Colonnade, Canary Wharf, London,
We have assessed the potential impact of climate change
and Arena Point and then moving to 7-8 Wellington
as "low" on our operations. Our facilities and technology
Place in Leeds from February 2022. Both offices are
strategy has been to leverage wider government provided
leased as serviced offices with the landlord taking
services, as evidenced by our location strategy, and
primary responsibility for providing gas, electricity,
NFIS provided platforms and services where possible,
water and waste services. The service charges are built
as evidenced by our Technology strategy. This will
into the lease terms. This means our direct influence
mitigate any potential impacts of climate change.
on energy, water and waste management is limited
and therefore much of our work around sustainability In terms of commitment towards Net Zero, we are
is through our commitment to the wider Government committed to supporting the NFIS ambition of achieving
initiatives for smarter working, such as the Places for a Net Zero NFIS by reviewing the emissions we have direct
Growth programme and the Flub Network strategy. control over and those that we are able to influence. In
2021/22 the senior management team supported the
Migrating IT systems into the cloud has progressed
set up of a Net Zero and Sustainability Network with
even further this year. Smarter, agile working means
staff to put together proposals which would move NFIS
that localised energy use is reduced to minimal
Resolution towards the NFIS Net Zero goal by 2040.
levels across both London and Leeds sites. This is
a positive step towards more efficient, sustainable Greenhouse gas (GHG) emissions
systems and technologies. IT hardware is recycled as
The GFIG protocol provides an international
a best practice through internal NFIS channels.
accounting framework for GFIG emissions
Our initiative to work 'paperlite' has been achieved and divides these into three scopes:
through the new Ways of Working programme, the
• Scope 1 emissions cover sources controlled
pandemic and the development of new software
by us and include gas consumption, fuel
technologies that have allowed us to become less
oil usage and fugitive emissions.
dependent on multifunctional devices and retain
• Scope 2 emissions cover electricity.
physical records, and their associated storage.
Our London office - 10 South Colonnade - has a • Scope 3 covers all other emissions including
comprehensive sustainability and net zero strategy in delivery and distribution, purchase of materials
place led by the Government Property Agency (GPA). All and consumables, use of owned and leased
assets, contracted out services and waste
governing body tenants collaborate on a regular basis
to discuss initiatives and the building's environmental disposal. All categories are an optional
performance and compliance objectives as part of a reporting category except business travel.
Sustainability Development Forum which feeds into
the wider Government action plan on sustainability.
The Leeds office has just moved to new offices at 7-8
Wellington Place under the responsibility of FIMRC
and has a similar make-up to the London office.
The building is under two years old and uses newer,
efficient sustainable technologies in construction,
mechanical and electrical, and fixtures and fittings.