Page 95 - Pharmacy Appeals 1/4/04 to 31/3/05

NHS Resolution Annual report and accounts 2021/22 71

Over the year some of the topics considered at the Board meetings included:

Figure 21:
Frequency of key matters discussed through the year at Board meetings

Operational Management proposals Z ' P r o j e c t
matters requiring Board input W y oversight
or approval

Chief Executive's report Primary Care Appeals service - Legal Panel Framework
6/6 meetings scheme of delegation 2/6 meetings
1/G meetings
Performance review Core Systems Programme
6/6 meetings Maternity Incentive Scheme updates 2/6 meetings
3/6 meetings
Complaints report Change management reports
3/6 meetings Strategy development 4/6 meetings
S/6 meetings
Inquiries updates Practitioner Performance
3/6 meetings Business plan Advice reports
3/6 meetings 1/6 meetings
Claims performance framework
2/6 meetings Annual report and accounts System and technology review
3/6 meetings 2/6 meetings
Gender pay gap report
1/6 meetings Guidance on significant concerns
1/6 meetings
Equality, diversity and inclusion report
1/6 meetings

Liaison with Key Other matters
key stakeholders developments □ □ requiring Board
Dn approval

Customer survey Updates on key claims case reports Internal policy approvals and updates
1/6 meetings S/6 meetings 4/6 meetings

Legal updates Responsible Officer's report
2/6 meetings 1/6 meetings

Risk and assurance report
2/6 meetings

Risk appetite statement
2/6 meetings