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NHS Resolution Annual report and accounts 2021/22 73

During the year ARC particularly focused on:

• Approving and having oversight of the • Independent assurance reports on
internal audit plan. Approving and having the Core Systems Programme.
oversight of the counter fraud plan.
• Reviewing the Annual report and accounts
• Taking assurance from the Reserving and Pricing and updates from the NAO.
Committee around matters related to reserving.
• Reviewing the statement of compliance with the
• Receiving regular updates on strategic and mandated Government Functional Standards.
operational risks and reviewing plans to ensure
• Undertaking deep dives into Freedom to
those risks are being mitigated, particularly
Speak Up, including details of why some staff
where strategic risks are outside risk appetite.
only wish to report matters anonymously.
• Reports on information governance, cyber
security and health, safety and wellbeing.

ARC effectiveness

ARC carried out a self-effectiveness review in October 2021. The results indicated that the ARC has
continued to perform its role effectively and as set out in its terms of reference. An action plan for
further improvement was agreed in February 2022 with the key areas of focus set out in Table 12.

Table 12: ARC effectiveness review

Issue and action Update

Maturing risk management arrangements
Gain confidence that there is a clear deliverable Plan presented to ARC meeting of
resourced plan to increase maturity of risk management February 2022.
arrangements and embed a culture of risk
identification and mitigation across the organisation.
Strengthen assurances from SMT to ARC that there is an Improved risk review by SMT and ODG
effective risk management framework in place through with risk report to be presented at the
the reporting of risks from the governance subgroups. May 2022 ARC meeting.
Escalation of risks to the Board. Risk reports to the Board include an executive
summary setting out the risk management and
assurance ARC have agreed should be brought to the
attention of the Board.
ARC Chair's report redesigned to ensure that it is clear
on assurances provided to the Board and any matters
for escalation to the Board.
Ensuring a culture which counters fraud effectively
Take opportunity for assessment of compliance with ARC review of compliance with GFS
the new Government Functional Standard which at meeting of February 2022.
sets out minimum and enhanced standards around Fraud annual report and workplan on the
countering fraud both for external (claimant) fraud agenda for the ARC meeting of May 2022.
and for staff/supplier fraud to gain assurance that:
Deep dive into assurance around claimant
a) internal fraud arrangements are robust, meet fraud arrangements to be presented
legislative/Government standards and that roles at the May 2022 ARC meeting.
and responsibilities between management and new
provider GIAA are clear and working effectively.
b) external (claimant) counter fraud arrangements,
both pre and post claim are robust, and
meet legislative/Government standards.