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NHS Resolution Annual report and accounts 2021/22 75

Senior Management Team
The Senior Management Team (SMT) includes directors and I report on the work of the SMT to the Board and
heads of the operating areas in the organisation. The SMT hold members of the SMT to account for delivering
meets most weeks and discusses issues concerned with against agreed objectives which are linked to
the activity of NHS Resolution for which the SMT oversight delivery of our strategy and business plan.
or approval is required, including resource management
SMT and sub-group review
and planning, governance arrangements, complaints and
stakeholder management. The SMT reviews particular In February 2021 I commissioned an Internal Audit
areas of our activity or areas of development and advisory review of the governance groups to ensure the
considers any changes in the external environment that groups have clear roles and responsibilities and that our
may have an impact on NHS Resolution and its services. governance structure is effective in supporting transparent
The SMT reviewed its terms of reference to ensure they and timely decision making at the appropriate level.
are fit for their purpose. There are regular risk review
From the review an action plan has been developed
sessions to ensure we have controls and treatments in
to take forward through 2022/23. We will continue
place to mitigate risks and bring them within appetite.
to implement the revised ways of working to ensure
During the year the SMT held a series of sessions to consistent assurance reports to the SMT where required.
support the production of the business plan for 2022/23.
We also held sessions to develop our 2022-25 strategy
with our focus being to continue to deepen and
improve the work we have been doing since 2017.