Page 170 - Pharmacy Appeals 1/4/04 to 31/3/05
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146                                                                                Financial statements



       Claims inflation
       The following table shows the effect on the value of the provisions of a +/-  1%  change to the


       claims inflation assumptions. An addition of +/-  1% to the claims inflation assumptions will reduce
       the value of the claims by 6%  or increase it by 7%  per annum. The effect of changes in the
       discount rate is not a symmetrical one -  due to the impacts of compound discounting.


                                    Sensitivity of provisions to claims inflation (f m)

        Provisions                     All rates reduced by           Base               All rates increased by
                                                              assumptions
                                  1% pa                %                             1% pa                %

        Known claims              33,875             -2 %           34,691           35,543              2 %
        Settled PPOs              29,572              0 %           29,572           29,572              0 %
        IBNR                      57,044             -1 1 %         64,288           72,722             13%

        Total provisions         120,491             -6%           128,551          137,837              7%


       Life expectancy
       The provisions in respect of PPOs are sensitive to the assumed life expectancy of claimants.


                                  Sensitivity of total provisions to life expectancy (f m)

        Provisions                     All rates reduced by           Base               All rates increased by
                                                              assumptions
                                  1% pa                %                             1% pa                %
        Known claims              32,614             -6 %           34,691           36,993              7%
        Settled PPOs              23,583            -2 0 %          29,572           36,559             24%

        IBNR                      57,092             -1 1 %         64,288           73,409             14%
        Total provisions         113,289            -12%           128,551          146,961             14%



       CNST Known claims sensitivity to changes in payment pattern
       Payment patterns are used to express the timing of when a claim is expected to be paid, defining the lag between the
       claim being reported and the claim paying out. The following table shows the effect on the value of the known claims
       provisions of a +/-  1 year adjustment to the claims payment pattern.  Lengthening the assumed payment dates by  1 year


       will increase the known claims provision by 3%, whilst shortening the payment pattern by 1 year reduces the provision by

       2%. The effect of changes in the payment pattern is not a symmetrical one, due to the impacts of compound discounting.

               Sensitivity of CNST known claims (excluding PPOs) provisions to claims payment pattern (f m)
        IBNR range              Reduced                %              Base        Increased               %
                                by 1 year                     assumptions          by 1 year
        Known claims              32,362             -2 %           33,016           33,974              3%
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